Exceeders Blog

Why You should Invest in an Automation Software Immediately

Written by Exceed Team | Feb 7, 2020 7:29:00 AM

If you are currently struggling with a process workflow that doesn’t necessarily ‘flow’, you are not alone. From our extensive experience with customers from different countries and across various sectors, we realised that there had been a serious hurdle that is holding back companies from achieving highest efficiency in their business operations.  

All organisations, whether they are SMEs or huge conglomerates, have processes in place to achieve their business objectives. These processes require a significant amount of resources, system infrastructure, & personnel. 

What’s happening is that as this world is almost fully transforming into a digital one, carrying out those processes manually becomes more of a setback than anything else.

Team members become burned out from repetitive tasks, requests get stuck with personnel who are unable to respond for different reasons, issues in processes go undetected and cannot be traced to a source, and as a result, the completion of processes is delayed and efficiency is hindered.   

While the above factors pose powerful arguments for adopting an automation solution, there needs to be a certain level of discipline to overcome obstacles that may come in the way. These obstacles can mainly be related to cost or people.  

Cost poses a major question mark when wanting to undergo such a transformation, whether it’s a financial or opportunity cost. While business owners may have oppositions due to the costs of implementing an automation software, they will eventually learn that costs savings are along the way in the long run. 

However, companies that have taken the first step towards finding the right automation solution should understand that cost savings are not the primary reason to automate processes but rather to improve service to end users. With an improved quality of service, the operational costs associated will also improve and thus companies will achieve their ROI.  

We created The Enterprise Submission Platform” (ESP) keeping in mind the most common customer pain points including:  

  • Lagging of operations due to inefficiencies in workflow 
  • High cost of doing things manually 
  • Lack of task ownership  
  • Slow delivery of projects  

ESP is a linear workflow system that was created by the Exceeders team to enable function owners that want to automate their business processes more control over creating and managing these processes in a guaranteed short period of time. 

The best part is that the task of managing and updating any feature in ESP can be done by the business users themselves, so this eliminated the need to involve the IT Department or even the IT Service Provider in maintaining and updating the system. 

 

Problem 

Solution  

Automation is costly  

ESP has a simple & competitive pricing model  

Automation is time-consuming  

ESP enables creation of processes in minutes & can be up & running in just one day 

Automation requires tedious work with service provider  

After your team is trained on ESP, you will be fully proficient to use it on your own 

Automation systems are rigid/don’t offer much flexibility 

ESP is very highly customisable and can be built to fit your environment 

Automation systems cannot be integrated with other systems  

ESP can be integrated with other software programs & offers APIs  

Resistance from Employees  

We will provide awareness sessions & trainings to prove the value of ESP & how it will make your work easier 

Want to learn more about how you can cut costs and boost operational efficiency?

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